SPEAKERS NURSE (80%), INTERLOCUTER (20%) NP NURSE PRASEETHA RAJU 0:00 Good evening Good evening is funny. Good evening my name is Placida Raja I'm a registered nurse working in the hospital. I am on duty today How are you feeling right now?IS INTERLOCUTER SRIVANI SAMMETA 0:16 Oh nurse I admitted to the hospital yesterday I feel suffering from pain okay I'm very upset to file a complaint I don't knowNP NURSE PRASEETHA RAJU 0:41 okay I really understand your concern I'm so sorry for the inconvenience if you are okay means I can explain that reason behind this incident canny?NP NURSE PRASEETHA RAJU 1:01 actually gave us five. So I am attending one critically a patient. That patient is next to us. So he's so we are trying to save his life and there is a staff shortage also. That is the reason for this incident. Really, so sorry for that happens to you. And I assure you that this will not happen second.IS INTERLOCUTER SRIVANI SAMMETA 1:33 I'm feeling okay. I don't want to stay here. This is first time for me to niglet pain.NP NURSE PRASEETHA RAJU 1:44 Oh, I'm so sorry to hear that. And I'm really sorry for the bar experience. And I know it's your first time but please try to understand the situation and I assure you that this will not happen again. Okay. Okay, nurse. My Okay. Could you tell me do you have pain right now?IS INTERLOCUTER SRIVANI SAMMETA 2:08 experiencing some pain.NP NURSE PRASEETHA RAJU 2:12 So if you don't mind, could you rate your pain or pain scale rating syrupy, mild and 10 being serious? Could you write it?IS INTERLOCUTER SRIVANI SAMMETA 2:20 My pain score is label. I'm not able to do this. I want your strong painkiller.NP NURSE PRASEETHA RAJU 2:28 Okay, I'm so sorry to hear that you are in severe pain. But don't be panic. So, could you tell me did you fake your pain medication as prescribed by a doctor? Yes, no. Till now you have paid right? Yes, nurse. Okay. Don't worry, I will inform this matter to your doctor because this pain medication is not effective. Right. So maybe he will change your medication or maybe he will increase the dosage. So I will inform this matter to your doctor. Is that okay for you?IS INTERLOCUTER SRIVANI SAMMETA 3:08 To meet your doctor, please arrange a meeting for me to doctor.NP NURSE PRASEETHA RAJU 3:15 Okay, definitely I will arrange it. Do you have any other concerns?IS INTERLOCUTER SRIVANI SAMMETA 3:21 No nurse.NP NURSE PRASEETHA RAJU 3:23 Okay, so then but about the hospital for Did you like the hospital food?IS INTERLOCUTER SRIVANI SAMMETA 3:28 I'm alsoNP NURSE PRASEETHA RAJU 3:37 Okay, really understand that. If you are okay means I can arrange a dietitian for you. Then you can discuss your dietary preference with the dietician. How does that sound to you? Okay, I can arrange a dietitian for you. Is that okay? For you? Okay, nurse. Okay, so you can discuss your food preferences with him and according to that we can arrange food. Okay. Do you have any other doubts? Okay, so thank you so much for your time. I will arrange a loss for you. Also, don't worry if you have any doubts or any needs just suffer and I will be here without any deal. Oky.
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