SPEAKERS
NURSE (69%), INTERLOCUTOR (31%)
NS NURSE SMITHA KANTHA 0:04 Good morning. My name is Madonna one of the registered nurses in this nursing agency. How may I help you today?IS INTERLOCUTOR SHEBA KURIAN 0:11 Sister I am I'm a journalist and I will not be here for the next 15 days. And my mother who is very old is alone at home. So I want to know the services which you provide so that I can get help for my motherNS NURSE SMITHA KANTHA 0:31 all right, for better communication may I ask your name pleaseIS INTERLOCUTOR SHEBA KURIAN 0:35 My name is Shiva.NS NURSE SMITHA KANTHA 0:38 Nice to meet you saver and afford my documentation purpose. May I ask your mother's name please.IS INTERLOCUTOR SHEBA KURIAN 0:45 My mother's name is Gisha and she's 80 years old.NS NURSE SMITHA KANTHA 0:50 All right, thank you. So saver as you know that you're my mother is so old. I need to have I need to ask a few questions regarding my mother's health condition. So according to that, I could tell you the what kind of services we will provide to her. So does that sounds good to you?IS INTERLOCUTOR SHEBA KURIAN 1:10 It sounds good to me.NS NURSE SMITHA KANTHA 1:13 Alright, so So Shiva. So does your mother having any kind of health issues like hypertension and diabetesIS INTERLOCUTOR SHEBA KURIAN 1:24 a year sister she is a diabetes diabetes, diabetic and hypertensive and on regular medication and she has a regular follow up as wellNS NURSE SMITHA KANTHA 1:36 okay, so now Shiva to what kind of services you are looking for like is your mother is physically active or she's bed bound? What kind of service are you looking forIS INTERLOCUTOR SHEBA KURIAN 1:49 a sister she walks with assistance and she views glasses not so she doesn't have any other problems what if you could explain me then only I can select what are the services according to my convenience.NS NURSE SMITHA KANTHA 2:05 Alright Shiva. So see, we provide like nurses for 24 hours services also is there available and few nurses can go like if she want only few hours like six hours or four hours that also we can provide or around the clock also if needed, we can provide the nurses shipped wise. So are you getting me aIS INTERLOCUTOR SHEBA KURIAN 2:27 year sisterNS NURSE SMITHA KANTHA 2:29 and also her there there is a wheels on a meals they will provide all the meals whatever according to your mother's diet plans will provide the meals and also regarding the medications we give our pharmacists, they will go and deliver the medication for your mother.IS INTERLOCUTOR SHEBA KURIAN 2:50 Okay, NS NURSE SMITHA KANTHA 2:50 so are you getting me the IS INTERLOCUTOR SHEBA KURIAN 2:52 years NS NURSE SMITHA KANTHA 2:56 and soIS INTERLOCUTOR SHEBA KURIAN 2:58 this is could you please tell me what are the charges of your services?NS NURSE SMITHA KANTHA 3:06 Yes we be charged like 8.9 pounds per are going to ask for as many hours the nurses will stay they will get paid by the Rs.IS INTERLOCUTOR SHEBA KURIAN 3:21 Okay sister.NS NURSE SMITHA KANTHA 3:23 Okay. So it's around its cost around 50 pounds per day maybe. IS INTERLOCUTOR SHEBA KURIAN 3:30 Okay.NS NURSE SMITHA KANTHA 3:32 So is it is it okay with you?IS INTERLOCUTOR SHEBA KURIAN 3:35 Yes sister.NS NURSE SMITHA KANTHA 3:38 Okay, so like your mother is able to take take her baths independently or she wants like support for part and walk or anything.IS INTERLOCUTOR SHEBA KURIAN 3:52 She wants some support sister she needs assistance for walking and for her daily activities.NS NURSE SMITHA KANTHA 3:59 Alright, so that our nurses will do no nothing to worry about it. And so you want around the clock nurses or you want for a few hours.IS INTERLOCUTOR SHEBA KURIAN 4:13 Actually sister it it would be better if I shift my mother to a nursing care home so that she will not be feeling loneliness and she will have some friends to spend her time with them.NS NURSE SMITHA KANTHA 4:28 Yes, it's good, not good year. If you are thinking in this way like you can ship their mother to nursing home there. There are more nurses in this nursing home and the doctors are available. So if she's having any kind of problems, the doctors are there, they will help you and the nurses they look after your mother around the clock so nothing to worry about it. It's good option. You can take that service also. IS INTERLOCUTOR SHEBA KURIAN 4:54 Okay, NS NURSE SMITHA KANTHA 4:54 so if you want I can give you some brochures and the list of them nursing homes and the numbers are available in that process. So here are the process may save up will help you.IS INTERLOCUTOR SHEBA KURIAN 5:11 Okay, sister, thank you so much for answering my question. I will just have a brush. I'll just have a look on to this brochure and I will I will take up according to my convenience.NS NURSE SMITHA KANTHA 5:25 Okay, and if you have any other queries regarding any other agency, you can ask me I'll definitely help you and take all the process with you and you can also call us you can also contact me for further information. Okay, and thank you. IS INTERLOCUTOR SHEBA KURIAN 5:44 Thank you so much. NS NURSE SMITHA KANTHA 5:47 Thank you so much.
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