SPEAKERS
NURSE (65%), INTERLOCUTOR (35%)
NH NURSE HARIPRIYA KOMPALA 0:00 Morning my name is Priya, I'm one of the headmistress and in this unitIS INTERLOCUTOR SHEBA KURIAN 0:05 okayNH NURSE HARIPRIYA KOMPALA 0:10 I came to know that you're looking for the nursing servicesIS INTERLOCUTOR SHEBA KURIAN 0:16 yes is good actually I just came to inquire regarding the nursing services in your agency. Actually my mother is very old and I want to go somewhere for my work for 15 days so could you please explain me in detail sisterNH NURSE HARIPRIYA KOMPALA 0:38 before going to proceed further How can I address you?IS INTERLOCUTOR SHEBA KURIAN 0:42 My name is Shiva.NH NURSE HARIPRIYA KOMPALA 0:45 Okay Miss Shiva, how old your motherIS INTERLOCUTOR SHEBA KURIAN 0:48 My mother is 80 years.NH NURSE HARIPRIYA KOMPALA 0:52 Okay. So we have some nursing services we are providing best quality services. I will explain in detail what are the what are the things we are providing right now. Before that I don't know in detail about your mother health condition. Is it okay with you? A IS INTERLOCUTOR SHEBA KURIAN 1:13 year sister? NH NURSE HARIPRIYA KOMPALA 1:16 If I know that so I can plan according to that nursing care plan for her.IS INTERLOCUTOR SHEBA KURIAN 1:22 Yes, actually my mother she's 80 years old. She is hypertensive and diabetic and she even have a cardiac problems too. She is on medication, but she can walk with the assistance and she's a vegetarian. So if someone could help my mother it would be okay and also I can go freely for my job. That's the reason I came here. So could you please explain me in detail what are all the services are available in your agency?NH NURSE HARIPRIYA KOMPALA 1:58 Being a daughter I can understand that you are worrying about your mother how we are going to look after her but I can definitely assure you that we have the best services in the city what we are giving to them in as you said your mother is with the how hypertensive diabetes and she's on taking the medications we will give her regular regular medications on what about her appointment? Is she on regular appointments with a physician?IS INTERLOCUTOR SHEBA KURIAN 2:30 Yes definitely she's on regular appointments and she has a regular follow up with the doctorNH NURSE HARIPRIYA KOMPALA 2:37 okay we will follow up with that and as per the prescription we will give her medication and as you mentioned your mother is a purely vegetarian we will provide her whatever her parents diet what she likes, we will plan according to the plan name with the nutritionist dietician, we will give her nutritive value foodIS INTERLOCUTOR SHEBA KURIAN 2:59 uses did I understood but could you please explain me what are the services like? Like two lovers or 24 hours or someone would come to my home and take care of that? Please let me know.NH NURSE HARIPRIYA KOMPALA 3:17 When we have all types of services met we can give you as per your budget, you can make it customized and personalized. We have six hour shift and your mother is she can able to go to the toilet or she needs assistance.IS INTERLOCUTOR SHEBA KURIAN 3:36 No she was she wants some help to go she needs some assistance.NH NURSE HARIPRIYA KOMPALA 3:42 Okay, that means she needs some 12 hours or 24 hour assistance. What would you like to pray for? We have the services like 24 hours.IS INTERLOCUTOR SHEBA KURIAN 3:51 I would I would like to get 24 hours versus services. So if it's good if it's well and good, I will shift my mother from home to the nursing services if it's available.NH NURSE HARIPRIYA KOMPALA 4:06 Yeah, it's better purely your option now. It maybe depends upon your budget as well. You can provide the same excellent quality services either at home or nursing services. There is no compromise in the quality of service. It's better if she will be under the supervision and the nursing home. We can she can able to socialize with the other patients also. Totally get rid of her loneliness. This is my suggestion. If you have some privacy problems or if you want her to take the intensive care like somebody to look after that home, we can serve we can provide the nurses 24 hours but she they will go and assist her in botting and giving the medications or whatever she needs according to her needs. We will plan her nursing care plan. But the budget we have the brochure Here you can choose which is the best among the among the least you can choose according to thatIS INTERLOCUTOR SHEBA KURIAN 5:09 oh gives us theNH NURSE HARIPRIYA KOMPALA 5:13 Okay, do you have any other concerns? I will give you the brochure within two minutes you can pick up the life plan and there is you know the as per the prices the services will be will provide as perIS INTERLOCUTOR SHEBA KURIAN 5:26 that. Okay, sisterNH NURSE HARIPRIYA KOMPALA 5:30 okay. Do you have any other concerns regarding the agency service?IS INTERLOCUTOR SHEBA KURIAN 5:34 No, sister, I don't have any more concerns.NH NURSE HARIPRIYA KOMPALA 5:39 Okay, well, thank you so much. I will be using for minutes.IS INTERLOCUTOR SHEBA KURIAN 5:43 Okay. Thank you so much.
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