SPEAKERS
NURSE (75%), INTERLOCUTER (25%)
NB NURSE BHARATHI VELMURUGAN 0:01 Good morning.IA INTERLOCUTER ANUSHA KYATHAM 0:02 Good morning nurseNB NURSE BHARATHI VELMURUGAN 0:06 My name is Marty I'm a nurse manager in the surgical ward You look so absurd may notIA INTERLOCUTER ANUSHA KYATHAM 0:13 know I am angry on this hospital staff nurses are not responding to me yesterday I was in need of assistance I arranged the buzzer but no one came to assist meNB NURSE BHARATHI VELMURUGAN 0:30 Okay Miss Sonia I come before the situation and apologise for the inconvenience names by staff mess, do you know what happened yesterday yesterday because of this flu, flu epidemic the staff staff are under today do not understand. So. So the difficult situation, they were not they were not attended you last night when you dress IIA INTERLOCUTER ANUSHA KYATHAM 1:10 ate my home with my mother and my husband, they would take care of me more than you. I am very much absurdness I was suffering from a pandemic pain and I need assistance in using toilet and I did not receive any help.NB NURSE BHARATHI VELMURUGAN 1:32 I really apologise for your inconvenience, Miss Miss Sonia. I will inform this consents to the nurse who is taking care of you. And you know, you yesterday, you had you had a surgery and have happened to me. In this situation, your condition records in the hospital basic treatment records intravenous antibiotic therapy, which proven the further infection and you need continuous observation on so for three four days. You can discuss with your doctor you can take stuff Dittmer their homes,IA INTERLOCUTER ANUSHA KYATHAM 2:15 I agree that there may be emergency work, but even after 20 minutes, also there was no one to help meNB NURSE BHARATHI VELMURUGAN 2:32 I understand your situation Miss Sonia. I will I will inform your contents to the nurses and our doctors. They will definitely come and see you. Okay. Because of esterday the basis for children. They didn't attend the time.IA INTERLOCUTER ANUSHA KYATHAM 2:58 Nice. I'm really very much upset with the hospital staff. I cannot stay here anymoreNB NURSE BHARATHI VELMURUGAN 3:11 I completely understand your situation. But your doctor can go to your surgeon consultation. We cannot discharge you. Okay, so you mean we need permission from a surgeon? If they feel you're a fit for discharge, we will definitely proceed the discharge for you and I will inform our conditions to your surgeon and they will come and see you. Okay, when the rounds comes in the rounds.IA INTERLOCUTER ANUSHA KYATHAM 3:48 I still require regular pain relief find I need assistance to walk.NB NURSE BHARATHI VELMURUGAN 3:54 Yes, Shawn was pushbar we can arrange an assistance for you. And also we can redeploy the pain relief medication for for pain relief. Okay. If you have any problem, please inform us. We will. We will take care of you.IA INTERLOCUTER ANUSHA KYATHAM 4:12 Okay, nice.NB NURSE BHARATHI VELMURUGAN 4:17 No, are you are you okay with staying in hospital for your continuous treatment?IA INTERLOCUTER ANUSHA KYATHAM 4:25 Yes, nurse. NB NURSE BHARATHI VELMURUGAN 4:28 Okay,thank you, Sonia, for understanding the situation happened to you yesterday, and we will provide the right treatment for you in the staff days.IA INTERLOCUTER ANUSHA KYATHAM 4:41 Okay, nice. Thank you. NB NURSE BHARATHI VELMURUGAN 4:44 Okay, thank you.
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