SPEAKERS
NURSE (70%), INTERLOCUTER (30%)
NS NURSE SHILPA ROOJ 0:00 Oh My name is Shilpa. I'm the nurse manager of the word. And I'm here for the morning round. I canIA INTERLOCUTER ANUSHA KYATHAM 0:08 not agree on this hospital staff nurses are not responding to me.NS NURSE SHILPA ROOJ 0:16 Alicia, I completely understand I really apologise for the lack of experience you had. But actually, yesterday, there were some issues and there are some emergency conditions came up. And our hospital was understaffed. So I'm really sorry that inconvenience have happened.IA INTERLOCUTER ANUSHA KYATHAM 0:41 Yesterday, I was a I was in need of assistance. I arranged the buzzer but no one came to assist me. I would I would be better at my home with my mother and my husband, they will take care of me more than you. I am very much upset nurse I was suffering from appendectomy pain, and I need assistance in using toilet I did not receive any help INS NURSE SHILPA ROOJ 1:11 completely understand your anger. To be honest, if I were you, I would react the same. But can you be with us? Actually, as I already mentioned yesterday, there were understaffed at our hospital due to the flu epidemic. So don't worry. Now that are my word, I will ensure that your concerns are taken care of and you get a better night's experience. Is that all right?IA INTERLOCUTER ANUSHA KYATHAM 1:41 NASA agreed that there may be emergency work but even after 20 minutes, also there was no one to help me.NS NURSE SHILPA ROOJ 1:54 This is understandable, as I understand because the staffs are not available at that time due to the emergency. But don't worry after that, did you talk to anyoneIA INTERLOCUTER ANUSHA KYATHAM 2:10 I'm really very much upset with the hospital staff I cannot stay here anymore.NS NURSE SHILPA ROOJ 2:20 This is really concerned and I understand your worries but you know as you had appendectomy surgery, it requires at least one week recovery period and you should it is advisable for you to stay in a hospital for that period. So that he will receive the care you need other than getting my point is nurseIA INTERLOCUTER ANUSHA KYATHAM 2:47 and nurse I still require regular paid daily fine I need assistance to workNS NURSE SHILPA ROOJ 2:56 yes that that is the reason I'm telling that you should stay in the hospitals until you get covered up to at least for going home at least one week. So that you will be taken care ofIA INTERLOCUTER ANUSHA KYATHAM 3:13 gaynessNS NURSE SHILPA ROOJ 3:16 and it is not it is not advisable for you to go home without the consultation of doctors because it will affect your conditions as well as your recovery.IA INTERLOCUTER ANUSHA KYATHAM 3:30 Okay, nowNS NURSE SHILPA ROOJ 3:31 I are gettingIA INTERLOCUTER ANUSHA KYATHAM 3:32 okayness thank goodnessNS NURSE SHILPA ROOJ 3:37 okay, so apart from that, do you have any other question?IA INTERLOCUTER ANUSHA KYATHAM 3:40 nownessNS NURSE SHILPA ROOJ 3:44 Okay, so as you told me that you had a rough experience, I will either showing you that I'll take care of this and let you know if there is anything else you can call the buzzer and I will be there to help you. Okay,IA INTERLOCUTER ANUSHA KYATHAM 4:01 kookiness. Okay, nice. Thank you.NS NURSE SHILPA ROOJ 4:08 And I wish you a speedy recovery. Thankyou. IA INTERLOCUTER ANUSHA KYATHAM 4:10 Okay, nice. Thank you.
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